Who We Are

Digipos is a trusted provider of integrated Retail and Hospitality solutions. In delivering our services, we act as the data controller for the personal data of our customers, employees, and partners.

For the purposes of the Data Protection Act 2018, the UK GDPR, and other applicable privacy laws ("Data Protection Legislation"), Digipos is responsible for determining how and why we process your personal information.?

We may collect a range of personal information depending on your interaction with us, including:

When Using Our Website

You can browse the Digipos website without sharing personal details. However, if you contact us digitally we may collect your below information.

• Email address
• Phone number(s)

We only collect information such as Name and address if you provide via contacting us via email or over the phone.

When Requesting Information About Our Services

If you express interest in Digipos services directly or via a partner, we may (with your consent) collect:

• Your name
• Email
• Business or residential address
• Phone number

When Making a Purchase

To process orders and set up service accounts, we may collect:

• Contact and billing information
• Shipping details
• Service preferences

Your Right to Decline

You’re not obligated to provide personal information. However, certain services may be unavailable if essential data is withheld.

If we need data to comply with legal requirements or fulfill a contract, and you do not provide it, we may not be able to proceed with that product or service. You will be informed if this applies.

How We Use Your Data

We will only use your information when we have a valid reason to do so, as permitted under applicable data protection laws. Typical purposes include:

• Creating and managing user accounts
• Delivering requested products or services
• Processing payments and renewals
• Responding to enquiries and providing support
• Sending service-related updates or legal notices

If you have opted in, we may also:

• Send newsletters, promotions, and offers
• Share updates about new features or services
• Allow selected third parties to contact you with relevant offers (upon request, we can provide a list of these partners)

You can withdraw consent for marketing at any time by contacting: info@digipos.solutions

Legal Grounds for Processing

We only process your personal data when there is a valid legal basis, such as:

• Contractual necessity — e.g., to provide you with a service you’ve requested
• Consent — where you’ve agreed to receive marketing or other communications
• Legitimate interest — for example, to improve our services (we’ll always explain our rationale and your rights)

If we rely on a legitimate interest, we will inform you and give you the option to object.

Keeping Your Data Safe

Protecting your information is a top priority. We implement a combination of technical and organizational measures, such as:

• Encrypted data storage and transmission
• Firewalls and antivirus tools
• Access control protocols
• Employee training and data handling policies

Despite our best efforts, no method of online transmission is 100% secure. Submitting information over the internet is done at your own risk.

Who We Share Data With

We don’t sell your personal data. However, we may share it with trusted third parties in the following cases:

• With service providers (e.g., IT support, cloud storage) under strict data processing agreements
• In the event of a company acquisition or merger, your data may be transferred as part of the business assets
• When required by law or legal process (e.g., government or regulatory authority)

Your Data Rights

Under the Data Protection Legislation, you have the following rights:

• Request access to your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data under specific circumstances
• Object to or restrict how your data is processed

To exercise your rights, contact us at: info@digipos.solutions We may ask for proof of identity before acting on any request.